Take your customer engagement to the next level. Level3AI is a Singapore-based AI-native company that builds AI agents that can interact with enterprise customers via voice, email, and chat. 

• Now, they’ve just raised a $13M seed!

Investor check. Lightspeed led the round, while BEENEXT, 500 Global, Sovereign’s Capital, and Goodwater Capital also joined in. 

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📞How they can help you

Founded in 2024, Level3AI overcomes the language and cultural barriers that come with doing customer service in APAC. 

• It can deliver natural conversations and is localized for culture and compliance, from gender-sensitive customer communication to multilingual code-switching.
• Oh, and it integrates with existing CRMs and internal tools for quick deployment. 

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How it works. Their proprietary platform combines advanced language models with deep system integration, enabling it to deliver interactions that follow your guidelines. 

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Who they serve. They serve leading APAC brands such as Carousell, Yuu Rewards, Carsome, and more!

• Their agents have also powered over 10M interactions for over 1M end customers across APAC.

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🗣️ What’s next? 

They’ll use the funds to continue R&D investment and accelerate market expansion across APAC.