Say hi to Toku. This Singapore-based startup just raised a $5M Series A+ round. Why? So you can speak to and engage your customers through their communication solutions.

• Customers include Gojek, foodpanda, Lenskart, Decathlon.
• Founded in 2018, they've had a compound annual growth rate (CAGR) of 128% over the past four years.

Investor check. The round was led by Delivery Hero Ventures and Malaysia's OSK Ventures International. Betatron Venture Group also joined in!

• This extension brings the total funds they've raised for their Series A to $10M.

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☁️ Cloud communi-what?

Cloud communication means calls and texts that are powered by the internet and are cloud-based, allowing more affordable and reliable international calls and texts.

• It's also more scalable and secure than traditional SMS and phone calls.

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📞 How it works

They have APIs, a contact center platform and even enable international phone (not video!) calls on Microsoft Teams and Zoom.

Toku Contact Center. It's like having an online call center! This customizable contact center platform allows you and your agents to engage customers with all the tools you need!

• Easy monitoring. Manage your agents, configure your call flow, get productivity reports and monitor calls.
• All-in-one. Agents can use phone calls, SMS, WhatsApp and more to reach customers on just one platform.
• Localized. Need to call a customer? Choose your preferred caller ID to get a local number to increase the answer rate.
• Do it all! Call, record, transfer calls and create post-call surveys from one place.

APIs. They have three APIs that you can integrate into your desktop or mobile app experience.

• Toku Programmable Voice: Embed calling into your application.
• Toku Programmable SMS: Send SMS to customers from over 200 countries without high costs — from your computer.
• Toku Number: This is how Grab offers virtual local phone numbers for you to call your Grab driver without sharing your personal number.

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⚡️ Next up

They'll be growing their presence in Malaysia, Indonesia, the Philippines, Vietnam, Hong Kong, Vietnam and South Korea. Oh, and they'll be growing their team and improving their tech too!